Rahul Turki is a Partner in KPMG's Business Excellence practice with more than 14 years of experience in management consulting. He is an expert in driving change management initiatives and transformation journeys focusing on business process optimization, customer centricity, through Voice of customer help organizations improve their business process and employee skill transformation.  Rahul has led, mentored and facilitated global organizations for their transformation and innovation journeys. He has a proven record in delivering breakthrough solutions around customer centricity for Fortune 500 organizations. Rahul currently leads the business development and key account management for Business excellence practice for domestic and international clients through strategic partnership with C-level and other senior executives. Rahul has substantial experience in leading, managing and facilitating advisory consulting engagements across a wide variety of industry and domain, which includes BFSI, Foods, Telecom,, Defense, PSU's. and IT/ITES sectors. He has been instrumental in providing breakthrough solutions and developing long term customer relationships in India and International geographies. Rahul's clients span across India, Singapore, Manila, UK, USA and Europe and are engaged on solutions such as CMMI, Lean Six Sigma based process improvements, Innovation, Customer Advocacy and more.