Dubai Government Excellence Program launches a benchmarking project on global best practices in managing the coronavirus pandemic
The Dubai Government Excellence Program launched a benchmarking project centring on the global best practices and institutional learning in managing the current coronavirus pandemic. The project involves a team of Dubai government employees with experience in institutional learning and benchmarking, and who have been trained by the “Dubai We Learn” initiative, with aimto support the efforts of the Dubai government and the Supreme Committee of Crisis and Disaster Management.
The benchmarking project is based on five overarching themes covering global best practices in managing the coronavirus pandemic, including Crisis Management; Healthcare Management, Food Security & Supply Chains, Economy, and Societal Behaviour.
As part of the implementation of the project, the team was formed of government entities employees who achieved exceptional results in the "Dubai We Learn" initiative projects throughout the past three sessions; Dr. Ayesha Al Mutawa from the Dubai Corporation heads the team for Ambulance Services, with the participation and under the supervision of the program board. The team was further divided into five sub-teams based on members’ academic and professional qualifications and experiences, with each sub-team handling each of the overarching themes of the project.
The project took place over the course of one month and included learning from global best practices in managing the coronavirus pandemic, centring on countries that have successfully tackled the crisis, such as China, Japan, South Korea, Singapore, Australia, New Zealand and Taiwan.
Dr. Hazza Al Nuaimi, Coordinator General of the Government Excellence Program, stressed the important role the program plays in enhancing the preparedness of government entities to address any future challenges that arise, and their ability to deal with crises based on scientific evidence and recommendations. This contributes to Dubai’s leading character, and reflects the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, and the directives of His Highness Sheikh Hamdan Bin Mohammed Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council, which aim to support government entities in adopting and embracing best practices, and keeping pace with rapid changes.